Privacy Policy

Last updated: 06 October 2026

This Privacy Policy explains how Kathryn Edwards Coaching (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit kathrynedwardscoaching.com (“the Website”) or engage with our coaching services. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

By using this Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Kathryn Edwards Coaching provides personal and professional coaching services. If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: [Insert email] Website: https://kathrynedwardscoaching.com/

We act as the Data Controller for all personal data collected through this Website and during coaching engagements.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

Name
Email address
Phone number
Message content submitted through contact forms
Booking information (e.g., preferred session times)
Coaching-related information shared during sessions or onboarding

Information collected automatically

IP address
Browser type and device information
Pages visited and time spent on the Website
Cookies and similar technologies (see Section 7)

3. How We Use Your Personal Data

We use your data to:

Respond to enquiries submitted through the Website
Provide coaching services and manage bookings
Send administrative information (session reminders, updates, invoices)
Improve Website performance and user experience
Maintain legal, accounting, and administrative records
Send optional marketing communications (only with your consent)

We do not sell or share your personal data for advertising purposes.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – when you opt in to receive marketing emails
Contract – when you book or engage in coaching services
Legitimate interests – for Website analytics and service improvement
Legal obligation – for accounting, tax, or regulatory requirements

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

Secure, password‑protected devices
Encrypted email and cloud storage
Restricted access to coaching notes
Regular security reviews

Coaching notes are stored securely and separately from Website data.

6. How Long We Keep Your Data

Retention periods depend on the type of data:

Enquiry emails: up to 12 months
Client records and coaching notes: up to 7 years (professional practice requirement)
Marketing data: until you unsubscribe
Website analytics: typically 26 months (depending on provider settings)

After these periods, data is securely deleted or anonymised.

7. Cookies and Tracking Technologies

The Website may use cookies to:

Ensure the site functions correctly
Improve performance and user experience
Analyse visitor behaviour
Support embedded content (e.g., videos, scheduling tools)

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

8. Sharing Your Personal Data

We only share your data with trusted third parties when necessary, including:

Website hosting providers
Email and scheduling platforms
Payment processors
Analytics services (e.g., Google Analytics)

These providers are required to keep your data secure and comply with GDPR.

We do not share coaching session content with any third party unless required by law or with your explicit consent.

9. International Data Transfers

Some third‑party service providers may store data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses
GDPR‑compliant data protection agreements

10. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (in certain circumstances)
Withdraw consent for marketing at any time
Request restriction of processing
Object to certain types of processing
Request data portability

To exercise any of these rights, contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk/

11. Links to Other Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when changes were made. Continued use of the Website signifies acceptance of the updated policy.